• Implementation Services. Every member of Mincron’s implementation team brings broad experience in implementing complex and large-scale software solutions for customers in scores of different industries. Utilizing our proven implementation methodologies, Mincron will work closely with your key personnel to ensure a smooth implementation effort. Key to this success will be a structured project plan which incorporates a modularized work approach, addresses your issues and concerns, and provides active risk mitigation to ensure minimal business disruption.

• Custom Programming. Decades of experience has taught us that even the most versatile off-the-shelf software doesn’t suit every need. In these cases, Mincron can apply our experience, creativity and skill to the creation of customized software, designed specifically to meet your company’s needs – both today, and as you grow. In fact, among our competitors, we are the only software company that will both customize your software and maintain those customizations in perpetuity.

• Education and Support. Training your users is vital to ensuring that your company is receiving maximum benefit from your technology investments. Mincron’s Education Services team provides comprehensive training in all facets of our software products.  We can utilize a “train-the-trainer” approach, we can train your entire company, or we can design a customized program to suit your company's needs. In every case, we provide intensive hands-on workshop instruction either in our classroom in Houston, or at a location of your choice. In addition, “virtual” classroom training is available over the Internet for refresher or modular training courses, allowing you to train users without incurring the normal travel costs associated with classroom training.

Mincron's customer support includes full 24 hours, seven (7) days assistance by experienced and knowledgeable support representatives, who are responsible for ensuring your overall customer satisfaction. They answer software questions, troubleshoot, coordinate requests with other departments and update you on the status of your projects as well. We consider the CSR position to be that of a “customer advocate” bringing your questions, concerns, and requests to the proper Mincron personnel.

• Business Optimization. Bringing industry knowledge, strategic thinking and technological savvy to every client, our consulting teams are uniquely qualified to help you evaluate and strengthen your technology investments, and send those improvements straight to your bottom line. 

Our consultants are ready to assist you throughout every stage of your business operations. Whether you are analyzing how automation will impact profitability and productivity, are looking for operational and process improvement opportunities, or are acquiring and merging companies onto your system, we provide the people and experience to help you achieve your goals.

Mincron consultants are experienced and highly trained, and bring our best practices to bear to solve your business challenges. We work with you to identify low-cost, high-impact methods to deliver rapid business results.